If Everyone Is Okay, Say That First

The Must News: If you’ve ever been on the receiving end of a phone call that starts out with something like, “So-and-so (person you love) has been in an accident,” followed by a winding and twisting tale that eventually ends with, “But they’re okay,” you know the importance of leading with the good new... https://ift.tt/2Fy3rZA March 28, 2019 at 08:31PM